SHIPPING
Shipping with UPS and FEDEX will be always free.
Orders that need truck delivery are free delivered to a direct shipping point
and/or could be picked up at your local freight terminal.
Exceptions:
Truck deliveries to a residential address are subject to a $40.00 fee,
Truck Deliveries requiring a lift gate are subject to a $135.00 fee,
Truck Deliveries to rural area's are subject to a RATZ fee.

Please do a RATZ check to find out of your address is a direct shipping point.
Contact us to find out the RATZ charges.

Shipping & Handling UPS & FEDEX
FREE SHIPPING for Deliveries by UPS and FEDEX:
There will be no additional charges for UPS orders shipping to a residence,
or to a business address.
 

Shipping & Handling by Truck
All BendPak and Ranger orders will be shipped directly
 from the factory in Santa Paula, California
Freight Pre-Paid to direct shipping points.

Please do a RATZ check to find out of your address is a direct shipping point.
Contact us to find out the RATZ charges.

Online orders:
Please indicate whether or not your ship to address is a business or residential address.
Always leave a telephone number and email address where you can be reached.

Questions and Answers

What if my address is NOT a direct shipping point?
All truck deliveries to a rural or interline point are subject to a small service fee.
Please contact us to find out how much the service fee will be.

Deliveries to a residential address:
Heavy items (usually (single heavy items over 100 to 125 lbs) that are delivered to a residential (non-business) address by freight truck rather than FEDEX or UPS, will be charged a service fee currently  $40.

Deliveries by UPS and FEDEX:
There will be no additional charges for UPS and FedEx orders shipping to a residence, or to a business address.

Deliveries that require a lift gate:
Please indicate if lift gate truck is required. An additional fee of $135.00 will apply to all orders that require lift gate. Some items are too large to be delivered by lift gate

Deliveries to 48 contiguous states only:
We currently deliver to the continental US, lower 48 contiguous states only.

Deliveries to Canada:
Free shipping for orders to the USA-Canada border.

The Tool Connection has now established a free shipping format.
There will be no shipping or handling charges added to any orders with the following exceptions:

*Customers will be charged a  fee for any truck deliveries to rural or interline points. 
Please do a RATZ check in order to find out if your address is a direct shipping point.

RATZ stands for Rural Area Transportation Zone. RATZ is based on the size of cities and towns and their functional accessibility to major highways and shipping lanes. Transportation and shipping to these remote and rural locations are non-direct shipping points with higher associated delivery costs.

Click HERE  for Finance/Lease Application

The Tool Connection Since 1984 203-813-0414
 Satisfaction Guaranteed